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Got a great fake Marcus Smith email today. Apparently I’m trying to question the logic of Dell’s online chat. Was the “India” jab really necessary though?

04/07/2010 10:48:47AM Session Started with Agent (BE_PR1_Rep_Sally_B)
04/07/2010 10:48:54AM Agent (BE_PR1_Rep_Sally_B): “Welcome to Dell’s Sales Chat! I hope you are doing well and thank you for waiting. My name is Sally and I will be your personal sales agent today. Feel free to email me at or leave me a message at ****-****-**** ext. 2160085, fr”
&nbsp om 8AM CST – 12 CST.
04/07/2010 10:48:57AM Agent (BE_PR1_Rep_Sally_B): “Hi Marcus :)”
04/07/2010 10:49:00AM Agent (BE_PR1_Rep_Sally_B): “By the way, there are several instances where chats get disconnected (we don’t disconnect you on purpose), just in case this happens, what phone number can we reach you at?”
04/07/2010 10:49:08AM marcus: “Hi”
04/07/2010 10:49:14AM marcus: “Have I reached India ?”
04/07/2010 10:49:41AM Agent (BE_PR1_Rep_Sally_B): “No.”
04/07/2010 10:50:09AM marcus: “there are several instances where chats get disconnected…the why should i chat…i guess ill call the direct sales line”
04/07/2010 10:50:15AM marcus: “thanks for your help today”
04/07/2010 10:50:37AM Agent (BE_PR1_Rep_Sally_B): “No problem. Can i help you with anything else?”
04/07/2010 10:50:49AM marcus: “i guess thats all for d day”
04/07/2010 10:50:54AM marcus: “u have a good one”
04/07/2010 10:50:56AM marcus: “bye”
04/07/2010 10:50:58AM marcus: “cheers”

Posted by: on April 7th, 2010 | Comments (0)
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